Customer Success Manager

People & Operations
Job Type
Full Time

Job Description

We are looking for a Customer Success Manager to join Horizon Labs in Remote. You will work in a small team with real ownership of what you build.

What you will do

  • Work with managers to understand their needs
  • Run smooth, fair processes for candidates and customers
  • Improve how we work, one process at a time

What we are looking for

  • Solid experience with Onboarding, Account management, English C1
  • Clear communication in English (French is a plus)
  • Curiosity and care for quality

What we offer

  • Private health insurance
  • Yearly learning budget and conference days
  • Flexible hours and hybrid work
  • A modern office at Lac 2, Tunis

Job skills

  • Onboarding
  • Account management
  • English C1

Location